Articles for Canadian mortgage brokerages
Written for principal brokers, brokerage owners and team leads: FSRA and FINTRAC compliance, commission splits, recruiting agents, keeping renewals, Filogix, and how to choose software without being sold to.
Your submission rail now belongs to a broker network
Dominion Lending Centres has bought Filogix from Finastra for $58.5 million, and now owns both of the submission networks Canadian brokers rely on. Here is what was actually announced, what DLC has committed to, what the announcement left unsaid, and the governance questions worth putting to any vendor you depend on.
What a mortgage CRM actually costs a Canadian brokerage
The per-seat price is the smallest number in the decision. Here is the rest of it — the subscriptions that survive the switch, the implementation month nobody quotes, and the cost of a client record that lives in four places.
How to run a mortgage software demo so it tells you something
A demo is a rehearsed performance on clean data. Here is how to break the script — the questions that separate platforms, the things to insist on seeing, and the answers that should worry you.
“Two-way integration” means four different things. Ask which one
Every platform claims integration. The word covers everything from a nightly CSV to genuine field-level sync with conflict resolution — and the difference decides whether your team re-keys data forever.
How a mortgage commission is actually calculated, in order
Gross, fees off the top, the split, fees off the bottom. The order changes the answer — and applying a fee on the wrong side of the split is the single most common error in brokerage commission spreadsheets.
Why brokerages end up running six subscriptions to do one job
Nobody chooses a six-tool stack. It accumulates one reasonable decision at a time — and the cost is not the subscriptions, it is that no system holds the whole client.
What a FSRA brokerage audit actually asks for — and where files fall apart
Most brokerages fail an examination on record-keeping, not on bad deals. Here is the structure of what gets requested, the categories that reliably go missing, and how to keep the evidence assembled as you go instead of reconstructing it under a deadline.
Commission splits at Canadian brokerages — the structures, and what breaks them
Flat split, tiered, graduated, fee-for-service — the plan types Canadian brokerages actually run, what each one signals to recruits, and the operational details (clawbacks, overrides, timing) that turn a clean plan into a monthly argument.
Filogix Expert vs Filogix Exchange — what you are actually replacing
Two different things share the Filogix name, and conflating them makes software decisions harder than they need to be. Exchange is the lender submission rail. Expert is a working surface. Only one of them is realistically replaceable.
Recruiting mortgage agents — why the pipeline leaks, and where
Brokerages run recruiting like an afterthought and then wonder why growth is lumpy. The failure is almost never the pitch — it is the twelve weeks of silence between first conversation and licence transfer, and having no record of who you already spoke to.
Why brokerages lose renewals they should have kept
The renewal was always yours to lose, and it usually gets lost the same way: nobody owned the client between funding and maturity, so the lender's letter arrived before your call did. The economics of fixing this are better than almost anything else a brokerage can do.
Filogix 2-way sync — what doing it properly takes
Every vendor claims Filogix integration, and the claims are not equivalent. What genuine two-way sync has to handle — field-level diffs, conflicts, an audit trail — how ours is designed, and the questions to put to any vendor, us included.
How we write and check these articles
- Articles are written and published by the Mortgage360 team, under the company name rather than individual bylines.
- Where a post makes a regulatory claim, our policy is to name the regulator and link its own guidance or the statute — FSRA, FINTRAC, FCAC and the provincial acts — so you can check the claim at the source. We describe the structure of an obligation rather than quoting fees or thresholds that change, and regulatory posts tell you to confirm with your regulator or compliance counsel before relying on them.
- News and figures, such as an acquisition price, link to the announcement or the publication that reported them.
- We sell software to brokerages, and several posts discuss products we compete with. Where that is the case, the post says so.
- Each post shows when it was published and when its content was last checked. When a rule or fact a post relies on changes, we revise the post and show the date it was updated; a re-check that changes nothing only moves the “last checked” date.
- Nothing here is legal, tax or compliance advice.
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