Built on HubSpot, which cuts both ways
BluMortgage is a Canadian broker CRM built on HubSpot, and that inheritance is a genuine advantage. It gets marketing tooling — email, sequences, reporting, list management — of a depth that purpose-built industry products rarely match, because HubSpot has spent a decade and a very large engineering budget on exactly that.
The other side of the inheritance is the platform underneath. You are running a mortgage layer on a general-purpose CRM, which means a HubSpot licence in addition to the mortgage product, and it means the mortgage concepts sit on top of an object model that was not designed for them.
Neither of those is disqualifying. They are the trade you are making, and it is worth making deliberately rather than discovering at renewal.