Mortgage CRM for Canadian broker networks: Whatever network you are under, the relationship is yours
A mortgage CRM for agents and brokerages under a Canadian broker network has one job the network usually doesn’t do for you: keep the client after the deal funds. Network tools are generally built around submission and network reporting. Follow-up, renewals, referrals and your own compliance record tend to fall back to you, and that is the part Mortgage360 handles.
Independent software. Not affiliated with, endorsed by, or partnered with any network named below.
Pick your network
Independent brokerage, or under a network not listed here? The platform works the same way. Start with individual agents or brokerages.
Franchise, owner-operator, or one brand of a larger group
Mortgage licensing in Canada is provincial, and agents are licensed to deal through a brokerage. A network sits above the brokerage: it supplies a brand, lender relationships, training and technology, and is paid for it in ways that vary by network and are set out in the agreement. The arrangements are not all the same, and the differences decide how much of your business, and your data, the network touches.
Franchise networks
The brokerage trades under the network’s brand as a franchise. Dominion Lending Centres, The Mortgage Centre, CENTUM and Mortgage Alliance all describe franchise offices. The franchisor usually has the most say over tools here.
Owner-operator networks
The brokerage keeps its own name and joins for scale. VERICO describes each broker as an independent owner and operator, under the line “your business, your brand, your way.” The brand is yours, so the case for owning your client record is at its strongest.
Holding groups
Several of the brands above belong to the same parent. M3 Group owns five broker brands and its own technology company; DLC Group owns three brands and two submission platforms. The brand agreement governs you, but group decisions shape the tools.
Who owns which network
- DLC Groupdlcg.ca
Dominion Lending Centres, Mortgage Centre Canada, Mortgage Architects
Also owns Newton, which runs Velocity, and bought Filogix from Finastra in August 2026.
Our pages: Dominion Lending Centres
- M3 Groupm3-grp.com
Multi-Prêts Hypothèques, Mortgage Alliance, Invis, Mortgage Intelligence, VERICO
Runs M3 Tech, which builds the BOSS platform. CDPQ announced an investment in 2021.
Our pages: VERICO Financial Group · Mortgage Alliance · M3 Mortgage Group
- Charlwood Pacific Groupcharlwoodpacificgroup.com
CENTUM (alongside CENTURY 21 Canada and Uniglobe outside mortgages)
CENTUM's first offices opened in 2002.
Our pages: Centum Financial Group
Submission is covered. The rest varies.
Every network gives you a route to lenders. In Canada that has meant Filogix Expert or Velocity for most brokers, and since DLC Group bought Filogix in August 2026, both belong to the same parent. DLC says Filogix will run separately from Newton and keep serving brokers at other networks. Beyond submission, what you get depends on the network:
- A deal platform. M3 Tech’s BOSS, used by Mortgage Alliance brokers, covers deal management, automated communications, payroll and compliance in one system.
- Compliance tooling. CENTUM built a FINTRAC reporting tool in 2024 that reads from Filogix Expert, Scarlett, Finmo or Velocity, so offices are not tied to one platform.
- Training and support. VERICO Academy, CENTUM University and similar programmes, plus intranets and deal desks.
- Sometimes a CRM. Often a basic one, bundled with the platform. It lives in the network’s system, on the network’s terms.
Where a separate mortgage CRM earns its place is the relationship work around submission: renewals caught 120 days out, calls logged by a dialer, referral sources tracked to funding, and a record your brokerage contracts for directly. Mortgage360 doesn’t connect to any network’s internal systems. Its Filogix connection is designed as a two-way sync and is in rollout; Velocity, Scarlett, Finmo and Mortgage BOSS are on the integrations roadmap, not shipped. If you are comparing platforms rather than networks, see the best mortgage CRM roundup for Canada.
Five questions to ask about your data
We could not find data terms on any of these networks’ public sites, which is normal: they live in the agreement. These are the questions worth asking before you sign, and again before you give notice.
1. Which tools are mandatory, and which are just offered?
Networks commonly require a particular submission route and sometimes a payroll or compliance system. Whether they also require their CRM is a separate clause. Get the answer in writing before you pay for anything twice.
2. Who owns the client data held in network systems?
Contact lists, notes and renewal dates in a network's platform are governed by your agreement. Ask what you can export, in what format, at what cost, and for how long after you leave you keep access.
3. What records stay with the brokerage?
Deal files are the brokerage's regulatory responsibility. Ontario's standards of practice, for example, require a brokerage to retain records for at least six years. Moving network doesn't move that obligation; know where those records physically live.
4. What happens to renewals written under the old banner?
Renewals are where a book earns. Ask how clients you placed are treated after you leave, and whether anything in the agreement restricts contacting them. That clause matters more than the software.
5. Who owns the platform itself?
Ownership changes. CIBC sold The Mortgage Centre to DLC in 2013, M3 bought VERICO in 2017, and DLC bought Filogix in 2026. A tool that is neutral today can belong to your network's parent, or a competitor's, tomorrow.
Sources
- DLC Group: brands and subsidiaries
- DLC acquires Filogix from Finastra (Aug 2026)
- Canadian Mortgage Trends: inside DLC’s Filogix deal (Aug 2026)
- Canadian Mortgage Trends: CIBC’s sale of Mortgage Centre (Jun 2013)
- M3 Group: brand portfolio
- M3 Mortgage Group acquires VERICO (Sep 2017)
- CDPQ invests in M3 Group (Nov 2021)
- M3 Tech: about BOSS
- Mortgage Alliance: technology
- About VERICO
- Charlwood Pacific Group: CENTUM
- CENTUM: FINTRAC tools (Nov 2024)
- Ontario O. Reg. 188/08, mortgage brokerage standards of practice
Checked September 2026. Figures and ownership are as each company reports them.
Keep your network. Own your book.
We will show you exactly where Mortgage360 stops and your network's tools take over.
Broker networks — common questions
- Can I use Mortgage360 if my brokerage is with DLC, Centum or VERICO?
- Yes. Mortgage360 is independent software sold to your brokerage, not to your network, and it runs alongside whatever tools the network provides. We are not affiliated with, endorsed by or partnered with any of them.
- Will my network let me run my own CRM?
- Almost always, but the agreement is between you and them, so check it rather than assume. What networks typically restrict is where deals are submitted, not what you use to manage your own client relationships.
- What happens to my data if I change network?
- It stays with you, because your Mortgage360 workspace belongs to your brokerage rather than to a network. That is the main reason brokerages weighing a move choose independent software over a network-bundled platform.
- Does it duplicate what my network already gives me?
- Partly, and we would rather say so. Networks provide submission tooling and often a basic CRM. The overlap is real; the gap is usually retention, dialling, commission calculation and brokerage-level compliance oversight.
- Is Mortgage360 affiliated with any broker network?
- No. We are an independent software company with no ownership, partnership or endorsement relationship with any Canadian broker network or franchisor. Every network page on this site says so explicitly.