The mortgage CRM built for how New Brunswick actually works
New Brunswick is officially bilingual, so a meaningful share of files need client communication in French as well as English. Mortgage360 gives New Brunswick agents and brokerages one system for the client relationship, the application, the compliance record and the commission — instead of six subscriptions that do not talk to each other.
Built for Canadian obligations including FINTRAC and Financial and Consumer Services Commission supervision. Licensing rules change — confirm current requirements with FCNB directly.
Which mortgage CRM should a New Brunswick agent or brokerage use?
Whichever one models a mortgage the way New Brunswick agents actually work it — a client kept for decades rather than a sale that closes. That means renewal dates tracked years out, co-applicants modelled properly, FINTRAC records captured on the deal, and a clean hand-off to Filogix Exchange at submission. Mortgage360 is built on that model, and the same platform covers a single licensed agent through to a multi-brokerage network.
- Supervision and record-keeping designed around Financial and Consumer Services Commission (FCNB) expectations.
- Continuing-education and licence tracking for mortgage broker and mortgage associate classes.
- FINTRAC identity verification and retention captured as part of the deal.
- Filogix Exchange two-way sync, so submission is not re-keying.
- Power dialer included — renewal and lead campaigns log themselves.
- Works for solo agents in Moncton and for brokerages across the province.
What is different about running a book in New Brunswick
New Brunswick is officially bilingual, so a meaningful share of files need client communication in French as well as English. A CRM that ignores that is a generic sales tool with mortgage words in it. Mortgage360 keeps the details that matter locally on the record rather than in someone's head.
- Licence class and continuing-education status tracked for mortgage broker and mortgage associate.
- Provincial land-transfer and property-tax calculations correct for New Brunswick.
- Client-facing calculators you can share, using the right provincial figures.
- Deal records structured for FCNB supervision and FINTRAC retention.
- Market coverage across Moncton, Saint John, Fredericton and the rest of the province.
The cheapest deal you will write is one you already funded
Every mortgage you funded has a maturity date, and whoever reaches that client first usually keeps them. Lenders run that campaign automatically. A spreadsheet is not a fair fight.
- Maturity dates carried from the day the deal funds.
- The renewal list builds itself — filter it, dial it, done.
- Referral prompts after funding, while goodwill is highest.
- Nothing to maintain: the date came from the deal, not from you typing it.
- Works across the whole brokerage, not just one agent's memory.
Audit-ready without a scramble
FINTRAC obligations and FCNB supervision do not care how busy the quarter was. Capturing identity, records and retention as part of normal work turns an examination into a report you run rather than a fortnight of reconstruction.
- Identity verification recorded against the deal, with the method captured.
- Statutory retention handled by the platform, not by a folder convention.
- Outstanding items visible by file and by agent while they can still be fixed.
- Immutable audit log — who changed what, and when.
- Evidence pack exported rather than rebuilt from email.
A 30-minute walkthrough using your own deal flow — not a canned demo file.
Frequently asked
Who regulates mortgage brokering in New Brunswick?
Mortgage brokering in New Brunswick is overseen by the Financial and Consumer Services Commission (FCNB), and licensed individuals are generally registered as mortgage broker and mortgage associate. Requirements and class names change over time, so treat this as orientation rather than advice and confirm current rules with FCNB directly.
Does Mortgage360 handle New Brunswick land transfer tax and provincial calculations?
Yes. The calculator suite uses New Brunswick figures, including provincial land-transfer calculations where they apply, and results are shareable with clients so you are not re-doing the arithmetic on a call.
Do I need to be a brokerage to use it, or can a single agent sign up?
A single licensed agent can sign up on their own. The brokerage administration layer — compliance oversight, commission payouts, agent management — only appears when you have agents to manage, and moving up a tier later does not require a migration.
Does it work with Filogix?
Yes, in both directions. A deal built in Mortgage360 submits to Filogix Exchange without re-keying, and updates flow back onto the record. Filogix remains the submission rail; Mortgage360 is where the relationship and compliance file live.
Can our whole New Brunswick brokerage move across without downtime?
Yes. We migrate agent by agent, so nobody loses access to their book during the changeover, and you keep working in your existing system until you sign off on the data.
Keep reading
Contacts, deals, renewals and the model behind them.
How the Canadian platforms compare.
What it does when it is just you.
Compliance, commissions and agent oversight.
Identity, records, retention and audit packs.
Provincial figures for New Brunswick, shareable with clients.
See it on a New Brunswick pipeline
Thirty minutes with your own deal flow. If it is not a fit we will tell you.